SID Merchant Resources

SID Instant EFT is the preferred online payment method for thousands of South African shoppers. By catering to these shoppers, you can effectively increase your online and mobile sales, whilst saving on transaction fees.

The best way to communicate that you offer the SID payment method on your website is by displaying SID branded badges, or images to your customers. You may also educate your customers about how SID works by displaying the SID demo video and FAQs. Feel free to use any of the below resources on your website.

SID Demo Video

The SID payment demo video is a useful tool to demonstrate to your customers how SID 2 works. You may embed the video on your website by simply copying and pasting the below code on any webpage:

<iframe width=”560″ height=”315″ src=”https://www.youtube.com/embed/X3wNcUe8a38?rel=0&vq=720″ frameborder=”0″ allowfullscreen></iframe>

SID Badges

To show that you offer a secure EFT payment option on your site, you may use any of these badges in your website’s footer or on your checkout page.

You may link the badge to the following URL:
http://sidpayment.com/shop-online

Alternatively, add the SID FAQs to your website’s Help / FAQ section, and link the badge to the relevant page on your website.

SID-we-accept-blue@2x
SID-we-accept-grey@2x
SID-we-accept-yellow@2x
SID-secured-by@2x
SID-logo@2x

SID Payment Buttons

The SID payment buttons can be used on your checkout page when your customer selects their preferred payment method.

SID-pay-with-blue@2x
SID-pay-with-grey@2x
SID-pay-with-yellow@2x

SID Banners

Our selection of SID banners allows you to communicate the SID payment features to your customers. We’ve provided a few standard banner sizes, so you have plenty of options to choose from!

You may link these banners to the following URL:

http://sidpayment.com/shop-online

Alternatively, add the SID FAQs to your website’s Help / FAQ section, and link the banner to the relevant page on your website.



DOWNLOAD NOW



DOWNLOAD NOW

SID Info Button

We’ve made it easy for your customers to learn more about SID when they reach your checkout page. All you need to do is add this button on the page where your customer selects SID as their payment method.

You may link the button to the following URL:
http://sidpayment.com/shop-online

Alternatively, add the SID FAQs to your website’s Help / FAQ section, and link the button to the relevant page on your website.

Important SID FAQs

In order to address some of the frequently asked questions your customers might have regarding the SID payment method, we strongly recommend that you post the below information in the Help / FAQ section of your website. This important information has been compiled in order to:

  • reassure your customer about the security of the SID payment method;
  • educate them about the use of the product;
  • provide them with easy solutions for common errors.

Please ensure that you replace all instances of “{Merchant name here}” with your own company name in the below FAQs:

What is SID Instant EFT?

SID Instant EFT (Electronic Fund Transfer) has been one of South Africa’s most trusted online payment methods since 2007. SID allows you to pay {Merchant name here} directly from your bank account via your existing internet banking facility.

Don’t panic if you’ve never used SID before. It’s easy! You don’t require any banking or payment information from {Merchant name here} prior to completing your payment as SID automatically populates the payment details for you. There’s no shopper registration required and you can complete your payment in 5 easy steps!

  1. Select the SID payment method at checkout.
  2. Select your bank.
  3. Next, please enter your login details for your internet banking account. Rest assured, you are logging directly into your internet banking account and your bank security will remain in place.
  4. Select the bank account you wish to pay from (If you have more than one account linked to your internet banking profile).
  5. Complete the payment by entering a One-time PIN received from your bank, or responding to a push message received from your bank (You will be directed back to the {Merchant name here} website once payment has been completed).

{Merchant name here} will receive instant payment confirmation, so you don’t have to fax or email your proof of payment, and your order can be filled immediately. SID’s smooth, automated payment process makes online payment quick, convenient and secure! For more information, visit www.sidpayment.com.

Is SID Secure?

  • Your Data is Not Stored
    SID uses advanced encryption to ensure complete data protection, and although SID invokes your internet banking service, it does not store your bank account login details such as usernames and passwords.
  • Internet Banking Security
    SID allows online payments to be made securely, via the internet banking platforms of South Africa’s most trusted banks. SID transactions are thus subject to the same, comprehensive security provided by your bank’s internet banking platform. You will still need to enter a One-time PIN received from your bank, or respond to a push message received from your bank in order to complete the payment.
  • 100% Trusted and Certified
    SID is independently monitored and verified by leading privacy and security certification specialists, Trust Guard, and GoDaddy, thereby providing even greater protection and peace of mind.

Why choose the SID payment method?

  • No Credit Card Needed
    You’re no longer forced to draw on credit in order to make online purchases. SID gives you the freedom to shop online without a credit card.
  • Easy Payment Process
    By automatically populating the transaction details, SID eliminates finger errors, giving you peace of mind and making payment quick and easy.
  • SID is Mobile-friendly
    SID is fully compatible with all mobile devices, allowing you to make secure payments easily via your mobile phone or tablet.
  • No Shopper Registration
    You don’t have to register in order to make SID payments. Anyone with a supported internet banking facility can use SID to pay online.
  • Real-time Order Confirmation
    An instant payment receipt is issued, so you don’t waste time waiting for payment confirmation, and your order / booking can be completed immediately.

How can I Contact SID Support?

If you need assistance with your SID payment, feel free to contact the SID Support Team.